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How can I download apps to my Samsung Galaxy S Duos 2 after I reset to its factory settings? A message keeps on popping: error while retrieving information from. A wide variety of samsung galaxy grand duos phone options are available to you, such as free samples. There are 136 samsung galaxy grand duos phone suppliers, mainly located in Asia. The top supplying country is China (Mainland), which supply 100% of samsung galaxy grand duos phone respectively. Facebook App force closes on Samsung Galaxy Grand Duos Recently I applied a facebook app update from then unable to use the app the app keeps on force closing.Kindly help me to solve this issue. Thanks in advance.
How can I download apps to my Samsung Galaxy S Duos 2 after I reset to its factory settings? A message keeps on popping: error while retrieving information from server. What should I do, or what is the solution? I already tried downloading Facebook, but same message occurs.
1 Answer
Basically the error while retrieving information from server is due to the problem with the play store (settings might be invalid or some other issue with the play store) on your device. You can easily solve the problem with the following steps
Go to 'Settings' > Applications
Tap Manage Applications > Select 'All'
Scroll to Google Play Store and tap it.
Tap Force Stop > OK > Clear data > tap 'OK'.
Tap the Back button to get back to the applications list>tap Google Service Framework from the list
Tap Force Stop > OK > tap Clear data > tap 'OK'.
Now power off wait for few while and reboot the device. Try installing it. Now it should solve the problem.
Note: Please follow the correct sequence of force stop and then clear data in order to solve your problem
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gary
user285oo6protected by Community♦Feb 6 '15 at 10:27
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